You could make a quickie ASP/PHP page to put on your mid tier server for the links and have it list the files present on those shares? Or a page that will serve up the file you pass to it in a variable. Sucks to have to add the extra step, don't know how to open a network share from inside of the Mid Tier though.
------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Tuesday, December 18, 2007 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: Open URL from Mid Tier Okay, this is it. Using \\<servername>\<path> will not work in the Mid-Tier like it does in the WUT because the command is processed by the web server, I can only guess. If I put in a real URL, such as www.cnn.com or whatever, then it works as expected. Shoot, and all these pages I need are really just on a share out on a server. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Opela, Gary L Contr OC-ALC/ITMA Sent: Tuesday, December 18, 2007 11:59 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Open URL from Mid Tier Patrick, thanks for the response, even though you ARE retired! There is a second ", if you look, the first " is at the beginning of the PERFORM line. Remedy put those in, I didn't. $536870915$ contains a URL string. It works in the WUT, not in Mid Tier. Does anyone out there actually use PERFORM-ACTION-OPEN-URL on the mid tier? I'll try it without 'new' as a parameter and see if that matters. I'm wondering if maybe it's a permissions thing where my web server does not have permission to the destination server where the link leads. Also, one more thing to note, the URL it is opening is not really a URL, but just a \\<server>\<path> statement. It works in WUT, opening the link in Windows Exploder. I bet this is the issue, I'll test it as well. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Tuesday, December 18, 2007 11:36 AM To: arslist@ARSLIST.ORG Subject: Re: Open URL from Mid Tier ** Two things I see in the logs as possible problems. No Value in the " " Field listed.. And The Second " is missing.. which is why there might not be a value listed. I know you Gary, and based on your performance you more than likely did it correctly and just not typed correctly. So I hope you figure this one out.. What about bringing up the Patch level - or just going to ARS 7.1 Mid-tier? ActiveLink: ST: Software Packages: Button - Download True actions: action 0 ARACTProcess("PERFORM-ACTION-OPEN-URL new $536870915$", 1) Process: PERFORM-ACTION-OPEN-URL H -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
