Is this a windows install or a UNIX? If UNIX, have you set the set the environment needed by the Oracle Client so that the installation script can connect to the database?
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Mahan, Janet L [EQ] Sent: Tuesday, December 18, 2007 4:12 PM To: arslist@ARSLIST.ORG Subject: Oracle Remedy installation ** We are trying to do a new installation of Remedy 7.1 on an Oracle 9i database. The installation doesn't complete and there is nothing in the log files. We are new to Oracle. Is there anyone that can point us where to look for the problem? We have a ticket open with BMC but so far no response. Janet Mahan Network Systems Administrator II EMBARQ Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199 Email: [EMAIL PROTECTED] Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.17.4/1189 - Release Date: 12/18/2007 9:40 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
