It is a unix installation and we have set the environment needed by the Oracle 
client.


Janet Mahan
Network Systems Administrator II
EMBARQ

Voice: 941-766-6199  |  Wireless: 321-356-0128  |  Fax: 941-766-6199
Email: [EMAIL PROTECTED]

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________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe D'Souza
Sent: Tuesday, December 18, 2007 8:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Oracle Remedy installation

**
Is this a windows install or a UNIX? If UNIX, have you set the set the 
environment needed by the Oracle Client so that the installation script can 
connect to the database?

Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
Behalf Of Mahan, Janet L [EQ]
Sent: Tuesday, December 18, 2007 4:12 PM
To: arslist@ARSLIST.ORG
Subject: Oracle Remedy installation

**
We are trying to do a new installation of Remedy 7.1 on an Oracle 9i database.  
The installation doesn't complete and there is nothing in the log files.  We 
are new to Oracle.  Is there anyone that can point us where to look for the 
problem?  We have a ticket open with BMC but so far no response.

Janet Mahan
Network Systems Administrator II
EMBARQ

Voice: 941-766-6199  |  Wireless: 321-356-0128  |  Fax: 941-766-6199
Email: [EMAIL PROTECTED]

Voice | Data | Internet | Wireless | Entertainment

This e-mail is the property of EMBARQ and may contain confidential and 
privileged material for the sole use of the intended recipient(s). Any review, 
use, distribution or disclosure by others is strictly prohibited. If you are 
not the intended recipient (or authorized to receive for the recipient), please 
contact the sender and delete all copies of the message.
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