T, Here are your options as I see them: (1) You should really triple-check for existence of "Business Time Workdays" and "Business Time Holidays" forms. If you really don't thave them, I would think you can import them. If you want somebody can email you the def file. Then add records to them and use the old commands "Application-Bus-Time-Add". As Harry suggested. Once you have the forms, this may be the easiest way to do this for you. No need to deal with segments.
Note that this command does NOT look at segments in "Business Time Segment" form. (2) If you want to use the Business Time 2.0 commands with "Business Time Segment" form, use this command Application-Bus-Time2-Add ...that takes these parameters (described in "config" guide, but not in "workflow objects" guide)... "<start date time>" "<end date time>" "<amount to add>" "<unit of the amount>" "<bus time segment for workdays>" "<bus time segment for holidays>" T. Dee-2 wrote: > > I'm using ITSM 7.0 and I put my hours / holidays, etc. in 'Business > Time Segment' > > What are you using? > > > -- View this message in context: http://www.nabble.com/Question%3A-ITSM-7.0---Business-Hours-tp14763412p14805924.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
