I also hate having the server info removed from the Admin console. Forcing me to go through the User tool is not helping me at all. BMC if you are listening please put it back in the Admin tool where it belongs.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Monday, January 14, 2008 2:17 PM To: arslist@ARSLIST.ORG Subject: Re: To be, or not to be? ARS Ver. 7.1 Hi Andy My own opinion is that 7.1 is a good release and so far I have had no problems in production. Running on Windows/MS SQL. The main advantages are the built-in password management and password change functionality, multi-threaded escalation queue and filter error handling. The most annoying downside is the removal of the Server Information from the Admin Tool, being replaced by the admin application in the User Tool. I am constantly having to open a 2nd User tool just to turn logs on and off. I do not use ITSM7 so cannot comment on any of the processes that it uses and their stability, just on the base ARS platform. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L. Sent: Monday, January 14, 2008 4:09 PM To: arslist@ARSLIST.ORG Subject: To be, or not to be? ARS Ver. 7.1 We are currently running ARS 7.0.01 and I wanted to get some opinions on 7.1. We are considering upgrading, but I wanted to see what the communities thoughts were on the state of the release. Just looking for people's personal opinions on whether they would upgrade at this time, or if there are problems that would warrant waiting a while. Thanks in advance for any feedback. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
