But it can always be enabled by changing some registry values, please refer to 
guide "what's new in 7.1" ...
 
Cheers
Naveen

________________________________

From: Action Request System discussion list(ARSList) on behalf of Sokol, Brian
Sent: Tue 1/15/2008 1:42 AM
To: arslist@ARSLIST.ORG
Subject: Re: To be, or not to be? ARS Ver. 7.1



I also hate having the server info removed from the Admin console.
Forcing me to go through the User tool is not helping me at all. BMC if
you are listening please put it back in the Admin tool where it belongs.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of David Sanders
Sent: Monday, January 14, 2008 2:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: To be, or not to be? ARS Ver. 7.1

Hi Andy

My own opinion is that 7.1 is a good release and so far I have had no
problems in production.  Running on Windows/MS SQL.

The main advantages are the built-in password management and password
change functionality, multi-threaded escalation queue and filter error
handling.

The most annoying downside is the removal of the Server Information from
the Admin Tool, being replaced by the admin application in the User
Tool.  I am constantly having to open a 2nd User tool just to turn logs
on and off.

I do not use ITSM7 so cannot comment on any of the processes that it
uses and their stability, just on the base ARS platform.

HTH

David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
==========================
ARS List Award Winner 2005
Best 3rd party Remedy Application

See the ESS Concepts Guide

tel +44 1494 468980
mobile +44 7710 377761
email [EMAIL PROTECTED]

web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> 


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: Monday, January 14, 2008 4:09 PM
To: arslist@ARSLIST.ORG
Subject: To be, or not to be? ARS Ver. 7.1

We are currently running ARS 7.0.01 and I wanted to get some opinions on
7.1. We are considering upgrading, but I wanted to see what the
communities thoughts were on the state of the release.

Just looking for people's personal opinions on whether they would
upgrade at this time, or if there are problems that would warrant
waiting a while.

Thanks in advance for any feedback.

Andy L. Mayfield
Sr. System Operation Specialist
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140

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