{\rtf1\ansi\ansicpg1250\deff0\deftab360{\fonttbl{\f0\froman\fprq2\fcharset0 Times New Roman;}{\f1\fswiss\fcharset0 Arial;}}
\viewkind4\uc1\pard\lang1033\f0\fs20 Enable your escalation logging and leave it running for a day and monitor the log file for a similar error in a set fields or a push field action..\par
\par
Joe\par
\par
-----Original Message-----\par
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of priyanka_sareen\par
Sent: Tuesday, January 29, 2008 11:30 PM\par
To: [EMAIL PROTECTED]
Subject: Re: Entry coming recursively in arerror.log\par
\par
\par
You are perfectly right. It does start with 390603. Trying to figure out\par
which group i have deleted.\par
Just one more point, i get following message (arerror.log) also in addition\par
to other message:\par
\par
390603 : : Login name "xxxxx" does not exist in the People form for this\par
Customer. \par
\par
\par
LJ LongWing (Head) wrote:\par
> \par
> You didn't give the rest of the line...but if the line starts with 390603\par
> then you know it's happening because of an Escalation...that could help\par
> you\par
> narrow down what might be causing it. \par
> \par
> -----Original Message-----\par
> From: Action Request System discussion list(ARSList)\par
> [mailto:[EMAIL PROTECTED] On Behalf Of Benter, David W CTR NSWC PC\par
> Sent: Monday, January 28, 2008 4:29 AM\par
> To: [EMAIL PROTECTED]
> Subject: Re: Entry coming recursively in arerror.log\par
> \par
> Normally this occurs when a group that is not valid is entered into a\par
> users group list in the user form. Check all users group entries. \par
> \par
> -----Original Message-----\par
> From: Action Request System discussion list(ARSList)\par
> [mailto:[EMAIL PROTECTED] On Behalf Of priyanka_sareen\par
> Sent: Monday, January 28, 2008 5:19\par
> To: [EMAIL PROTECTED]
> Subject: Entry coming recursively in arerror.log\par
> \par
> hi friends,\par
> \par
> I am using Remedy server6.3\par
> In arerror.log , i sent the follownig entry numerous times :\par
> "Cannot translate a group name in either the Group List or Assignee Group\par
> field (ARERR 417)"\par
> Though the functionality is running fine and no impact on Remedy server\par
> working as such.\par
> I want to know its root cause and eliminate this.\par
> Any pointers? \par
> \par
> Priyanka Sareen\par
\pard\plain\f1\fs20 {\pard\plain\f0\fs18 \line No virus found in this outgoing message.\line Checked by AVG Free Edition. \line Version: 7.5.516 / Virus Database: 269.19.15/1248 - Release Date: 1/28/2008 9:32 PM\line }\par
}
