You need to be a bit more clear - are you talking about AR  System v7 or
ITSM v7?  HUGE difference.

Rick
On Feb 1, 2008 5:44 AM, Richard Copits <[EMAIL PROTECTED]>
wrote:

> **
>
> I'm new to the list and would like to ask some questions. Replies
>
> can be sent offlist if you wish….
>
>
>
> We have Remedy 6.x and have been asked to evaluate
>
> version 7. My questions are:
>
>
>
> 1.       How long did it take you to bring up version 7?
>
> 2.       Did you have to go to training to effectively implement it?
>
> 3.       Is administering it day to day a part or full time task?
>
> 4.       What is the most frustrating aspect of version 7
>
> 5.       Did you have to have an external consultant to install and
> configure it
>
> 6.       As a newbie, what would you warn me about when it comes to
> version 7
>
>
>
> Thanks for any answers you may want to share…
>
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