I'm new to the list and would like to ask some questions. Replies

can be sent offlist if you wish....

 

We have Remedy 6.x and have been asked to evaluate

version 7. My questions are: 

 

1.       How long did it take you to bring up version 7?

2.       Did you have to go to training to effectively implement it?

3.       Is administering it day to day a part or full time task?

4.       What is the most frustrating aspect of version 7

5.       Did you have to have an external consultant to install and
configure it

6.       As a newbie, what would you warn me about when it comes to
version 7

 

Thanks for any answers you may want to share...


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