I'm not having any problems in those areas.  I have in the past, so I started 
using Mozilla Firefox instead of IE.  You could try that.

________________________________

From: Action Request System discussion list(ARSList) on behalf of Lammey, Peter 
A.
Sent: Fri 2/1/2008 10:36 AM
To: arslist@ARSLIST.ORG
Subject: Is it me or is Supportweb not working at all? (for Ticket submits, 
Knowledge Base, etc)


** 

Ive been trying to login to the BMC Support website trying to lookup something 
in the Knowledge base (on www.bmc.com <file://www.bmc.com/> ) but I keep 
getting a "Caught exception" error.

Looks like they need to restart their Mid Tier server that hosts everything 
from Knowledge Base to Ticket submits. 

Is anyone else getting errors as well? 


Thanks 
Peter Lammey 
ESPN MIT Technical Services & Applications Management 
860-766-4761 

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