Hello All Responding to the valid concerns about ITSM customisation; you may be interested to know that we are currently involved in a number of ITSM projects where changes to Processes are managed via our Abydos Designer tool and thus avoid some of the issues mentioned below; Abydos Designer enables you to separate your business processes from the Remedy code in ITSM.
For further information please contact me or visit our website www.abydos-workflow.com. > Kind Regards, > Jonathan Young > Technical Consultant > > Abydos Ltd. > www.abydos-workflow.com > +44 (0) 1582 400 127 > > ************************************ > This communication (including any attachments) contains information which > is confidential and may also be privileged. It is for the exclusive use > of the intended recipient(s). If you are not the intended recipient(s), > please do not distribute, copy or use this communication or the > information. Instead, if you have received this communication in error, > please notify the sender immediately and then destroy any copies of it. > > Due to the nature of the Internet, the sender is unable to ensure the > integrity of this message and does not accept any liability or > responsibility for any errors or omissions (whether as the result of this > message having been intercepted or otherwise) in the contents of this > message. > > Any views expressed in this communication are those of the individual > sender, except where the sender specifically states them to be the views > of the company. > ************************************ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
