I understand that and have even heard about that for a while (since V5 days) that there was an intention to web enable the dev tool. Its great that the functionality is enabled on the user tool using plugin forms, but it shouldn't have been taken away from the admin tool till the functionality on the user tool was strongly established. Right now there are a few things that cannot be very easily done from the user tool that could have been from the admin tool, changing the number of fast and list threads is one such example.. You have to go to the ar.cfg file to do that.. It was nice to have that capability from the GUI rather than editing the text file..
Is there a way to reverse that through some sort of a setting? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Easter, David Sent: Tuesday, February 12, 2008 11:40 AM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Server License Question ** > While we are on this topic, is there a good reason why the license functionality along with some other functionalities like Server Information etc. partially deprecated and disabled from the Admin tool??? Yes, for a few reasons: 1) Admin functions can now be accessed through the Admin Console - which does not require a thick client. That means such functions can be accessed via the web or any Remedy User Tool. The need for the Admin Tool providing those functions is no longer needed. 2) The Admin Tool goes away completely in AR System 7.5.00, replaced by the new Dev Studio. In preparation for this, and since the admin functions are provided by the Admin Console, the Admin Tool in 7.1.00 was disabled by default to only provide design capability. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ---------------------------------------------------------------------------- -- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Monday, February 11, 2008 11:33 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Server License Question ** While we are on this topic, is there a good reason why the license functionality along with some other functionalities like Server Information etc. partially deprecated and disabled from the Admin tool??? We had a problem not so long ago where we had an issue with AR plugin, and could not access these functionalities from the vendor forms on the user tool till we fixed the plugin problem.. Is it possible to re-enable these functions from the Admin tool where they seem to work better and faster than from the Admin tool? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Jean weird Sent: Tuesday, February 12, 2008 2:02 AM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Server License Question ** This looks like a new defect. The workaround is to import data manually. Did you see any message like 'the ARServer is unlicensed' in arerror.log after upgradation. - Jean On 2/12/08, Howard Richter <[EMAIL PROTECTED]> wrote: ** At least that explains the issues I have seen. So convert works, but import not so much. Sounds like this should be a white paper. Thanks, hbr On Feb 11, 2008 6:58 PM, LJ Longwing <[EMAIL PROTECTED]> wrote: ** The back and forth I have gotten on this is as such. If you upgrade your 7.0 server to 7.1, the 7.0 license will work just fine. If you however delete or need to re-apply the license you don't have sufficient fields in the License form to apply it properly....so you either need to import the LIC file that has it all configured properly, or get a 7.1 license for the same server...but you need to get your rep involved...because a simple purge won't do it. ------------------------------------------------------------------------ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Monday, February 11, 2008 4:36 PM To: arslist@ARSLIST.ORG Subject: 7.1 Server License Question ** I hope everyone's day is going well. I need to verify something on the 7.1 server licenses. Does a 7.0 server license need to be reissued if you upgrade to 7.1. One BMC support person said yes and another said no. Thanks and have a great week, -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/resumeofhoward And looking for a new job! No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date: 2/11/2008 5:28 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
