> When we upgraded to 7.1 the licenses converted but our fixed license count went up for some reason? The conversion adds up all the licenses in your file - so if you had some licenses in there, even if they were expired (or not in use or meant for a server group, etc.) then that may have increased the number above what you expected. You can of course reduce the number to be whatever you like. That's the whole point of the 7.1.00 licensing model. You have complete control to lower (or raise) it to whatever you want. Just be sure you report to BMC the amount that you actually use so that it can be compared against your purchased number. The FAQ, by the way, is posted here: http://developer.bmc.com/jiveProd/ann.jspa?annID=16 -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Tuesday, February 12, 2008 8:52 AM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Server License Question ** David, When we upgraded to 7.1 the licenses converted but our fixed license count went up for some reason? Our floating count stayed the same. Should I just reduce the number of licenses to show the correct number? Can I do this? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Monday, February 11, 2008 6:50 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1 Server License Question ** It doesn't have to be re-issued, but it does have to be converted. The conversion will happen as part of an upgrade - or you can import your pre-7.1 license file using the Admin Console (NOT Admin Tool). The format of the keys changed between 7.0.01 and 7.1.00 - so you cannot use the same key across versions. That may be where the confusion is coming from... so it is correct to say you can't use a 7.0 server license key for a 7.1.00 server, but it is incorrect to say that it has to be "reissued". -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Monday, February 11, 2008 3:36 PM To: arslist@ARSLIST.ORG Subject: 7.1 Server License Question ** I hope everyone's day is going well. I need to verify something on the 7.1 server licenses. Does a 7.0 server license need to be reissued if you upgrade to 7.1. One BMC support person said yes and another said no. Thanks and have a great week, -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/resumeofhoward And looking for a new job! __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"