Classification: UNCLASSIFIED Caveats: NONE Dan,
I have seen this often with menus having a large number of entries. Try changing the Field Menu Display as option to Smart Menus -- the option is located in the User Tool under the Tools Menu --> Options --> Behaviors Tab. This will force the client to use List menus for larger sets and appears to manage the resources needed better. Christopher Michaud -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wangler, Dan Sent: Thursday, February 14, 2008 9:34 AM To: arslist@ARSLIST.ORG Subject: User Tool Error 1950 - Error Loading Menu ** Dear list We have a strange problem with some of our User Tool users. We have a home built help desk application running ARS 7.0.1 patch 3. On the form we have a character field will a menu. On another character field, we have a search menu that uses the selection from the first menu to get entries for the second menu. The list that is returned in the second menu can be quite long. We are getting complaints from some user that when they select an item from the first field and then try to list the entries for the second field, they are getting the following: ******** Error Loading Menu (ARERR 1950) ********* and the following error running a macro (a macro that has been running for years) against the same form: Not enough storage is available to do this operation. Close some open forms and try again. Clearning the user tool cache does not resolve it. The only way to get out of this situation is to close the user tool and reopen it. Has anyone else encountered problems similar to these? Is there a possible memory leak in the 7.0.1 p3 version of the user tool? The field expansions, although a bit slow, seem to work OK from the web. Thanks and regards Dan Dan Wangler, Team Lead, STARS Group Phone: 214-567-8304; email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Client/Server Services, IT Opeations Texas Instruments, Inc. 6500 Chase Oaks Blvd., MS 8401 Plano, Texas, 75023 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Classification: UNCLASSIFIED Caveats: NONE _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"