Hi All,

Once the Support Staff field on CTM:People form is set to "Yes", it becomes
read only. Is there a way to set it to "No", without writing any custom
workflow?
Any help/suggestion will be much appreciated.

Environment:
ITSM 7.0.1, ARS 7.0.1 patch 4.
Database: Oracle

Thanks and Regards,
Veeral Oza

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