There is a function on the left navigation bar that says to Remove Support Staff (or something like that). It will change it back to no.
Veeral Oza <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 02/19/2008 04:21 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Support Staff ** Hi All, Once the Support Staff field on CTM:People form is set to "Yes", it becomes read only. Is there a way to set it to "No", without writing any custom workflow? Any help/suggestion will be much appreciated. Environment: ITSM 7.0.1, ARS 7.0.1 patch 4. Database: Oracle Thanks and Regards, Veeral Oza __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"