There is a function on the left navigation bar that says to Remove Support 
Staff (or something like that).  It will change it back to no.





Veeral Oza <[EMAIL PROTECTED]> 
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02/19/2008 04:21 PM
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Subject
Support Staff






** 
Hi All,
 
Once the Support Staff field on CTM:People form is set to "Yes", it 
becomes read only. Is there a way to set it to "No", without writing any 
custom workflow?
Any help/suggestion will be much appreciated.
 
Environment:
ITSM 7.0.1, ARS 7.0.1 patch 4.
Database: Oracle
 
Thanks and Regards,
Veeral Oza 
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