Dependencies if you are on Windows are created in the registry using the key DependOnService. This can be done manually if it doesn't exist. Use regedt32 to create this key.
The armonitor file only holds all the startup information such as startup parameters etc. Hope this helps.. Cheers Joe ----- Original Message ---- From: "Bardsley, Michael" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, February 20, 2008 2:52:32 PM Subject: Re: Email Engine Out of Box ** I was told by one support person and other users that the dependency should be there as it was in 6.3. I did not get a confident answer from support about the armonitor.cfg entry though. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal Sent: Wednesday, February 20, 2008 3:38 PM To: arslist@ARSLIST.ORG Subject: Re: Email Engine Out of Box ** I don’t recall the Email Engine ever being referenced in armonitor.cfg. It’s always been a separate service with the only dependency being defined in the registry to make the Email Engine service depend on the AR Server service. But in my last fresh 7.0.1 install even that dependency didn’t exist. I’m guessing BMC decided not to link the two any longer, although I don’t recall and documentation stating that. Chad Hall (501) 342-2650 From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG ] On Behalf Of Bardsley, Michael Sent: Wednesday, February 20, 2008 2:07 PM To: arslist@ARSLIST.ORG Subject: Email Engine Out of Box Can someone tell me if the Email Engine install should have created an entry in armonitor.cfg? This is for AR 7.0.01. I noticed that the install did not create a dependency between the BMC Remedy Action Request System Server service and BMC Remedy Email Engine service and am left wondering if it also failed to put an entry in armonitor.cfg. Thanks Michael Bardsley ESPN MIT Technical Services & Applications Management ESPN Inc. ____________________________________________________________________________________ Never miss a thing. Make Yahoo your home page. http://www.yahoo.com/r/hs _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
