AR 7.0.1 Patch 005 on RedHat Linux

 

We've got a script that uses arimport to import records into a form that has
two date fields on it. We've tried to import the data several times and the
dates keep coming in -5 hours from the time they are set for.

 

For example, a data file that contains:

 

Start_time, end_time

02/28/2008 16:00,02/28/2008 16:00

 

Will import fine but show up in the form at: 2/28/2008 11:00

 

We've tried various other formats including:

 

"02/28/2008 16:00","02/28/2008 16:00"

02/28/2008 4:00 PM, 02/28/2008 4:00 PM

"2/28/2008 4:00 PM","2/28/2008 4:00 PM"

 

We've even tried pushing this data through character fields on a staging
form and then using push fields to get it into the desired form's date
fields with the same result.

 

The strange part is that the records import as expected when we user Remedy
Import from a windows client machine. Just not from the server.

 

The time and time zone are set correctly on the server as is the "Server
Time Zone" in Remedy.

 

I've duplicated this on another Linux server running 7.1 patch 1. However,
this works as expected using arimportcmd on a windows server running AR
7.0.1 Patch 5.

 

--- J.T. Shyman

 

 


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