Hi,
The timezone on the server is not important.
The important thing is the timezone on the "client" where you perform the
import, and the "client" where you view the resulting date/time. Could
there be a discrepancy between the timezones between these two "clients"?
Best Regards - Misi, RRR AB, http://www.rrr.se
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> AR 7.0.1 Patch 005 on RedHat Linux
>
>
>
> We've got a script that uses arimport to import records into a form that
> has
> two date fields on it. We've tried to import the data several times and
> the
> dates keep coming in -5 hours from the time they are set for.
>
>
>
> For example, a data file that contains:
>
>
>
> Start_time, end_time
>
> 02/28/2008 16:00,02/28/2008 16:00
>
>
>
> Will import fine but show up in the form at: 2/28/2008 11:00
>
>
>
> We've tried various other formats including:
>
>
>
> "02/28/2008 16:00","02/28/2008 16:00"
>
> 02/28/2008 4:00 PM, 02/28/2008 4:00 PM
>
> "2/28/2008 4:00 PM","2/28/2008 4:00 PM"
>
>
>
> We've even tried pushing this data through character fields on a staging
> form and then using push fields to get it into the desired form's date
> fields with the same result.
>
>
>
> The strange part is that the records import as expected when we user
> Remedy
> Import from a windows client machine. Just not from the server.
>
>
>
> The time and time zone are set correctly on the server as is the "Server
> Time Zone" in Remedy.
>
>
>
> I've duplicated this on another Linux server running 7.1 patch 1. However,
> this works as expected using arimportcmd on a windows server running AR
> 7.0.1 Patch 5.
>
>
>
> --- J.T. Shyman
>
>
>
>
>
>
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