Assuming the log level ALL = finest in the new 7.1 server log settings - the answer is "Yes". For what it's worth this is one physical solaris server with 3 separate logical servers on it. Each of those has an AR server/application install that is identical EXCEPT for the ports that are being used (and obviously we're not using portmapper). One theory is that this is trying to either a) use portmapper or b) use the wrong port but I see no evidence of either of those things anywhere. I've sent support all of the log files as well as the conf files and the /etc/hosts file - and I've been through these all too. The biggest indicator of anything is the client site API log which says: <API > <TID: 0000000027> <RPC ID: 0000027160> <Queue: Fast > <Client-RPC: 390620 > <USER: YNZJH0 > /* Thu Feb 28 2008 09:01:01.7297 */-SE FAIL Strangely there's not a +SE command that goes with this. William Rentfrow Principal Consultant, StrataCom [EMAIL PROTECTED] O 952-432-0227 C 701-306-6157
________________________________ From: Action Request System discussion list(ARSList) on behalf of Jarl Grøneng Sent: Thu 2/28/2008 5:07 AM To: [email protected] Subject: Re: ARERR [8939] The AR System Plug-In server is not responding. Did you arplugin log, and with loglevel ALL? -- Jarl On Wed, Feb 27, 2008 at 11:28 PM, William Rentfrow <[EMAIL PROTECTED]> wrote: > ** > > New install - nothing suspicious in the logs whatsoever. > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter > Sent: Wednesday, February 27, 2008 4:24 PM > To: [email protected] > Subject: Re: ARERR [8939] The AR System Plug-In server is not responding. > > > ** > William, > > Did anything show up in the logs? Also was this a new install or an upgrade? > > Howard Richter > > > On Wed, Feb 27, 2008 at 4:49 PM, William Rentfrow > <[EMAIL PROTECTED]> wrote: > > > ** > > > > > > When creating a new Service Target in SLM we receive the following error - > this error occurs after selecting the "Applies to" of "incident" and then > trying to select the "Goal Type". The menu/drop down for goal type is never > displayed and the error message displays after ~1 minute ( refer to > screenshots). > > > > ARERR [8939] The AR System Plug-In server is not responding. Cannot > connect to the system at this time. Contact your AR System Administrator > for assistance. > > > > The preceding message occurred during the execution of active link > SLM:ServiceTarget:OnSelectSetConfigDataSourceCreateFieldsAndJoinFormFlag -- > action 1. (ARNOTE 1101) > > > > > > There is no error in the arplugin.log file - I did have logging turned on > set to "Finest" and tested this. > > > > This is for AR Server 7.1 patch 001 running on solaris connecting to > Oracle. > > The SLM version is 7.1 (new release, no patch) > > > > I have already confirmed the plugin server is alive and running - > immediately after this error I can login to the server which is using AREA > LDAP to authenticate (and hence the plugin server). I also tried manually > killing the plugin server - armonitor restarted it immediately but that did > not help this situation. I also confirmed that everything that should be > running/configured is running/configured. > > > > Anyone else seen this with SLM? > > > > William Rentfrow, Principal Consultant > > [EMAIL PROTECTED] > > C 701-306-6157 > > O 952-432-0227 > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > > -- > Howard Richter > ITIL Foundation Certified > Red Hat Certified Technician > CompTIA Linux+ Certified > [EMAIL PROTECTED] > Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
