If you've checked both of the things Carey mentioned, also make sure your reboot your server after setting PATH, if Tomcat is running as a service. On Windows, a service will not see updated environment variables until a reboot is done.
Davin Davin Lindner-Green [EMAIL PROTECTED] Office: +1.303.948.1014 Rapid Technologies Inc. * BMC Level 1 Support Partner * BMC Software Solutions Partner * BMC Education Partner * Remedy On Demand - Hosted ITSM Solutions ** www.raptek.com ** -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Monday, March 03, 2008 7:11 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 API - java.lang.UnsatisfiedLinkError: ARInitialization Prashant, First guess... You do not have the C Libs in the right place for the Java Jar to find them. ( The v7.1 Java API is still JNI dependent.) Second guess.. You need more than just that one Jar file from the Java API. (maybe arutil.jar, and others?) HTH -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Mon, Mar 3, 2008 at 8:45 AM, Prashant Patil <[EMAIL PROTECTED]> wrote: > ** Hi All, > > I am trying to use ARS 7.1 API on windows platform - development. > > Win2K 2003 > MS SQL 2000 > Tomcat Servlet engine 5.5 > ARS 7.1 > > I have already set following environment variables: > > classpath - C:\Program Files\AR System\myserver\arapi71.jar; > > path - C:\Program Files\AR System\myserver\ARServer\Api\lib > > > I have created a netbeans web project, added the lib files accordingly > (all the jar files ). When i deploy it to tomcat engine and browse my > application URL, it gives the error: > > HTTP Status 500 - > > type Exception report > > message > > description The server encountered an internal error () that prevented > it from fulfilling this request. > > exception javax.servlet.ServletException: Servlet execution threw an > exception > > > root cause java.lang.UnsatisfiedLinkError: ARInitialization > com.bmc.arsys.api.Proxy.ARInitialization(Native Method) > com.bmc.arsys.api.Proxy.<init>(Unknown Source) > com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown Source) > com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source) > com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) > com.bmc.arsys.api.ProxyPool.get(Unknown Source) > com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) > com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) > com.bmc.arsys.api.ARServerUser.login(Unknown Source) > co.brch.cs.ctcdev.getPwd(ctcdev.java:71) > co.brch.cs.ctcdev.processRequest(ctcdev.java:45) > co.brch.cs.ctcdev.doGet(ctcdev.java:108) > javax.servlet.http.HttpServlet.service(HttpServlet.java:690) > javax.servlet.http.HttpServlet.service(HttpServlet.java:803) > > > note The full stack trace of the root cause is available in the Apache > Tomcat/5.5.23 logs. > > ---------------------------------------------------------------------- > ----------------------------------------------- > > > > I checked the tomcat logs - stdout_20080303.log > ----------------------------------------------- > - Trying to load configuration arsys_api.xml > - Could not load optional configuration arsys_api.xml > - Trying to load configuration default.xml > - constructor(arcatalog) > - Trying to load configuration arsys_api.xml > - Could not load optional configuration arsys_api.xml > - Trying to load configuration default.xml > - Connects to ARServer prashant through > [EMAIL PROTECTED] > - Api source is identified as: AP247547060000yVXKRwqOsAAAKQAA > log4j:WARN No appenders could be found for logger > (org.apache.commons.digester.Digester.sax). > log4j:WARN Please initialize the log4j system properly. > > > It must be a simple path issue but I am unable to figure it out. > Please help as I am really under a pressure to meet a deadline. > > > Thanks, > > Prashant ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
