I have the Approvals for certain Change Types setup, however, don't have any Approvals for the Change Types that do not require approval. Do you still have to setup Approvals for Change Types that do nto require approvals?
Thanks. On 3/4/08, Roger Justice <[EMAIL PROTECTED]> wrote: > ** You will need to set up aan approval process that will allow this to > occur with a qualification such as Timing = no impact. > > > > -----Original Message----- > From: T. Dee <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Tue, 4 Mar 2008 5:08 pm > Subject: Question: Change Statuses - ITSM 7.0 (patch 6) > > I am have setup certain "Change Types" to require Approvals - this works > fine. I have setup other "Change Types" NOT to require Approvals - this > works fine. The problem I am having is that for "Change Types" that do NOT > require Approvals are force to go through every Status. The system will not > let me go from Draft to Scheduled for Review. I do not want to break the > Statuses for the "Change Types" that require Approvals. Any help would be > greatly > appreciated! Thanks! _______________________________________________________________________________ UNSUBSCRIBE > or access ARSlist Archives at www.arslist.org Platinum Sponsor: > www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________ > Supercharge your AIM. Get the AIM toolbar for your browser. __Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
