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On Thu, Mar 6, 2008 at 2:12 PM, Benitz, Tony : CO IR <[EMAIL PROTECTED]>
wrote:

> How do I get off the list.  I am not doing Remedy any longer and the there
> is a lot of action on this list.
>
> Thanks.. Tony Benitz
>
> ________________________________
>
> From: Action Request System discussion list(ARSList) on behalf of Thomas
> Bean
> Sent: Thu 3/6/2008 12:07 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Pattern of $MENU$
>
>
> **
> Andy,
> What search qualification do you have defined in the menu attached to the
> character field?
>
> --Thomas
>
>
>        ----- Original Message -----
>        From: Mayfield, Andy L. <mailto:[EMAIL PROTECTED]>
>        Newsgroups: gmane.comp.crm.arsystem.general
>        To: arslist@ARSLIST.ORG
>        Sent: Thursday, March 06, 2008 1:58 PM
>        Subject: Re: Pattern of $MENU$
>
>        **
>
>        I am confused now. I am using the same setup on other fields with
> no problem, but for some reason on this form it doesn't want to work.
>
>
>
>        Andy L. Mayfield
>        Sr. System Operation Specialist
>        Alabama Power Company
>        Office: 205-226-1805
>        Cell: 205-288-9140
>        SoLinc: 10*19140
>
>
> ________________________________
>
>
>        From: Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] On Behalf Of Thomas Bean
>        Sent: Thursday, March 06, 2008 1:15 PM
>        To: arslist@ARSLIST.ORG
>        Subject: Re: Pattern of $MENU$
>
>
>
>        $MENU$ patterns below version will work in earlier versions of ARS,
> but not if the search qualification defined in the search menu contains a
> dynamic field reference.
>
>
>
>        e.g.:
>
>        'Equipment Category' = $536870913$
>
>
>
>        There was a workaround for this, however (see attached).
>
>
>
>        This workaround should still be valid on later versions of ARS.
>  However, it would be MUCH simpler to follow Joe's suggestion, and change
> the display type to 'Drop-Down List' in the display properties of the
> character field to which the search menu is attached (unless for some reason
> you don't want the character field to look like a selection field).
>
>
>
>        HTH,
>
>
>
>        --Thomas
>
>
>
>                ----- Original Message -----
>
>                From: Joe D'Souza <mailto:[EMAIL PROTECTED]>
>
>                Newsgroups: gmane.comp.crm.arsystem.general
>
>                To: arslist@ARSLIST.ORG
>
>                Sent: Wednesday, March 05, 2008 9:17 PM
>
>                Subject: Re: Pattern of $MENU$
>
>
>
>                **
>
>                Andy,
>
>
>
>                If you hare having the field patterned using $MENU$, why do
> you type into it or let your users type into it? Can't you just have the
> character field displayed as a drop-list and have the users forced to use
> the menus? That's an available feature in ARS version 6.3 upwards.. That
> would be clean and you would get what you want to do...
>
>
>
>                If you are below version 6, and somewhere close to version
> 4.5, there used to be a bug with the $MENU$ patterning.. Even valid values
> would be rejected. The only fix on that version was to upgrade it. I do not
> recall a patch that fixed it except the next upgrade..
>
>
>
>                Cheers
>
>
>
>                Joe
>
>
>
>                -----Original Message-----
>
>                From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED]
>
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