Susan like Pat Zandi can never leave us!!! ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Thursday, March 06, 2008 7:52 PM To: arslist@ARSLIST.ORG Subject: Re: UNSUBSCRIBE ** Susan, I thought you were going to get off the list and my world was ending.. hbr On Thu, Mar 6, 2008 at 6:37 PM, Susan Palmer <[EMAIL PROTECTED]> wrote: ** Read the bottom of the email On Thu, Mar 6, 2008 at 2:12 PM, Benitz, Tony : CO IR <[EMAIL PROTECTED]> wrote: How do I get off the list. I am not doing Remedy any longer and the there is a lot of action on this list. Thanks.. Tony Benitz ________________________________ From: Action Request System discussion list(ARSList) on behalf of Thomas Bean Sent: Thu 3/6/2008 12:07 PM To: arslist@ARSLIST.ORG Subject: Re: Pattern of $MENU$ ** Andy, What search qualification do you have defined in the menu attached to the character field? --Thomas ----- Original Message ----- From: Mayfield, Andy L. <mailto:[EMAIL PROTECTED]> Newsgroups: gmane.comp.crm.arsystem.general To: arslist@ARSLIST.ORG Sent: Thursday, March 06, 2008 1:58 PM Subject: Re: Pattern of $MENU$ ** I am confused now. I am using the same setup on other fields with no problem, but for some reason on this form it doesn't want to work. Andy L. Mayfield Sr. System Operation Specialist Alabama Power Company Office: 205-226-1805 Cell: 205-288-9140 SoLinc: 10*19140 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Thomas Bean Sent: Thursday, March 06, 2008 1:15 PM To: arslist@ARSLIST.ORG Subject: Re: Pattern of $MENU$ $MENU$ patterns below version will work in earlier versions of ARS, but not if the search qualification defined in the search menu contains a dynamic field reference. e.g.: 'Equipment Category' = $536870913$ There was a workaround for this, however (see attached). This workaround should still be valid on later versions of ARS. However, it would be MUCH simpler to follow Joe's suggestion, and change the display type to 'Drop-Down List' in the display properties of the character field to which the search menu is attached (unless for some reason you don't want the character field to look like a selection field). HTH, --Thomas ----- Original Message ----- From: Joe D'Souza <mailto:[EMAIL PROTECTED]> Newsgroups: gmane.comp.crm.arsystem.general To: arslist@ARSLIST.ORG Sent: Wednesday, March 05, 2008 9:17 PM Subject: Re: Pattern of $MENU$ ** Andy, If you hare having the field patterned using $MENU$, why do you type into it or let your users type into it? Can't you just have the character field displayed as a drop-list and have the users forced to use the menus? That's an available feature in ARS version 6.3 upwards.. That would be clean and you would get what you want to do... If you are below version 6, and somewhere close to version 4.5, there used to be a bug with the $MENU$ patterning.. Even valid values would be rejected. The only fix on that version was to upgrade it. I do not recall a patch that fixed it except the next upgrade.. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
