Has anybody seen this... When consuming a web service that has both an XML DateTime field and an XML Time field, when Remedy generates the data it puts a different time zone offset on each of them.
Here is an example. A Remedy filter is consuming a web service that has 4 elements (String, Date, DateTime, and Time). I put the same date (and/or time) in each field (String is just for comparison purposes). Remedy creates the XML (as seen in the Plugin Log file of: <ROOT xmlns="urn:Template" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <String>03/25/2008 02:30:00 PM</String> <Date>2008-03-25</Date> <DateTime>2008-03-25T14:30:00-05:00</DateTime> <Time>14:30:00-06:00</Time> </ROOT> As you can see by the XML the DateTime field has a time zone offset of -5 hours while the Time field has an offset of -6. Date is a Remedy Date field (not DateTime showing only the Date) and Time is a Remedy Time field (not DateTime showing only the time). This is using ARS 6.3.0 patch 20 on Sun Solaris 9 with Oracle. Fred _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"