Hey Joe- I think that's as intended. The filter actually sets those fields to $NULL$ explicitly.
I'll look around though and see if there is a field that should be populated with a server name but isn't. I'll run a log on one that works and compare the two. Thanks! Chris ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Wednesday, March 26, 2008 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: Error calling guide Chris, It could also happen if you are using dynamic table fields in your workflow (that's what I also meant by advanced in my previous post) wherein a field on your form would be set by workflow a form name and this field would be used as the table field name in your workflow.. >From your workflow it could be possible that zID Char02 and zID Char 01 are fields that may contain form and server name.. these fields for some reason are being set to null. These fields must be used in a table field to represent a table name and server name.. Check your table fields to see if the above fields appear as form and server names.. I would check why these fields are getting set to null.. Missing data in some form somewhere??? Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Moore, Christopher Allen Sent: Wednesday, March 26, 2008 12:12 PM To: arslist@ARSLIST.ORG Subject: Error calling guide ** Hey- we have an odd problem. On a few tickets, we get an error when we try and modify anything. We can reassign/modify other tickets fine. Nothing appears off in user records. The actual error is ARERR [102] Name parameter (or name field in a parameter) is empty (no field or ID is listed). The log shows a filter is trying to call a filter guide, but getting an error. The filter guide is never called. <FLTR> Checking INT:HPDSLM:INC:SLMSetTarget_780_CallGuide (780) <FLTR> --> Passed -- perform actions <FLTR> 0: Set Fields <FLTR> z1D Char02 (1000000066) = (the filter sets these fields to NULL) <FLTR> z1D Char01 (1000000058) = (the filter sets these fields to NULL) <FLTR> 1: Call Guide <FLTR> **** Error while performing filter action The guide it's trying to call is INT:HPDSLM:INC:CalculateDates, though since it's never called I don't know if that matters. I found this on the error: 102. Name parameter (or name field in a parameter) is empty The operation being performed requires a name specification for an item but no name was specified. Specify a value for the name parameter and try the operation again. I saw a similar error in the archives where Joe replied : ARERR 102 is an error that happens when a field that is used in 'Advanced' workflow to reference a form or server name or 'Advanced' table fields to reference a form or server name is empty. This typically happens when there is missing data in containers that have information about servers or forms, and a set field operation that finds no data set fields to null. It also could happen if you have changed a form name and the data containing form names may have not been edited to reflect the renamed form. However the filter in question does not use advanced configuration. Anyone seen this before and know what's missing, or know how I can find out? Thanks! Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
