Hey- we have an odd problem. On a few tickets, we get an error when we try and modify anything. We can reassign/modify other tickets fine. Nothing appears off in user records.
The actual error is ARERR [102] Name parameter (or name field in a parameter) is empty (no field or ID is listed). The log shows a filter is trying to call a filter guide, but getting an error. The filter guide is never called. <FLTR> Checking INT:HPDSLM:INC:SLMSetTarget_780_CallGuide (780) <FLTR> --> Passed -- perform actions <FLTR> 0: Set Fields <FLTR> z1D Char02 (1000000066) = (the filter sets these fields to NULL) <FLTR> z1D Char01 (1000000058) = (the filter sets these fields to NULL) <FLTR> 1: Call Guide <FLTR> **** Error while performing filter action The guide it's trying to call is INT:HPDSLM:INC:CalculateDates, though since it's never called I don't know if that matters. I found this on the error: 102. Name parameter (or name field in a parameter) is empty The operation being performed requires a name specification for an item but no name was specified. Specify a value for the name parameter and try the operation again. I saw a similar error in the archives where Joe replied : ARERR 102 is an error that happens when a field that is used in 'Advanced' workflow to reference a form or server name or 'Advanced' table fields to reference a form or server name is empty. This typically happens when there is missing data in containers that have information about servers or forms, and a set field operation that finds no data set fields to null. It also could happen if you have changed a form name and the data containing form names may have not been edited to reflect the renamed form. However the filter in question does not use advanced configuration. Anyone seen this before and know what's missing, or know how I can find out? Thanks! Chris _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
