I don't believe you can "skip" states as this will affec the approval process.
Ty On 3/31/08, Don Simmons <[EMAIL PROTECTED]> wrote: > ** > Yes. I made sure the configuration process was correct and then added the > mappings. The approvers are members of the support group and have the > correct functional role as approvers for the group. > > > Date: Mon, 31 Mar 2008 13:58:46 -0400 > > From: [EMAIL PROTECTED] > > Subject: Re: Approvals > > To: arslist@ARSLIST.ORG > > > > > Do you have entries in both Approver Mappings and Approval Process > > Configuration? > > > > Ty > > > > > > On 3/31/08, Don Simmons <[EMAIL PROTECTED]> wrote: > > > ** > > > We are on ITSM 7 patch 6 in a windows environment. If we create a change > > > and save it in Request For Authorization they Approval Engine can not > find > > > the approvers. If we save it to draft first and then move it to Request > For > > > Authorizaiton it finds the approvers just fine. Does any know why this > > > behavior occurs? > > > ________________________________ > > > Test your Star IQ Play now!__Platinum Sponsor: www.rmsportal.com > ARSlist: > > > "Where the Answers Are" html___ > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ________________________________ > How well do you know your celebrity gossip? Talk celebrity smackdowns here. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
