Post the filter/api log snippets that show the gap with the TID and RPC ID
included.

Axton

On Tue, Apr 1, 2008 at 12:32 PM, William Rentfrow <
[EMAIL PROTECTED]> wrote:

> ** I am trying to tighten up the time it takes to create a new Incident in
> IM 7.03 (ARS 7.01, Solaris, remote oracle DB).
>
> I've checked the threads/queues quite thoroughly and they appears to be
> fine - there's plenty of available time queue time.  However, in the filter
> log there are multiple places where this happens:
>
>  Tue Apr 01 2008 11:08:03.6332 */     End of filter processing (phase 1)
> -- Operation - CREATE on SYS:Action - <NULL>
> Tue Apr 01 2008 11:08:06.6404 */     End of filter processing (phase 2) --
> Operation - CREATE on SLM:Measurement - 000000000000095
> Notice the three second gap between those two - there is NOTHING else
> going on anywhere else in the SQL or API logs to indicate some processing -
> it's just three seconds of the nothing in all of the logs.  Every time
> there's a "end of filter processing' phase message we just stop for 3
> seconds.
>
> In my 39-second Incident creation time there are a total of 10 of these
> gaps - 30 seconds where absolutely nothing appears to be happening.
>
> Keep in mind this is a large solaris server and I'm the only one on it -
> there's no lack of server resources.  We've got plenty of
> hamsters/wheels/etc to power this thing.
>
> William Rentfrow, Principal Consultant
> [EMAIL PROTECTED]
> C 701-306-6157
> O 952-432-0227
>
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