I appreciate the reply, sorry for my ignorance but I just can’t figure out where to set up the Archive Delete. Can you point me to this area of the application? Thanks.
Brittain, Mark wrote: > > I only retain incoming & error email for three days by running an > Archive Delete from Source on the Email Messages form. That should do it > for you. I run this once a day. If I remember correctly you have to > space the archives at least an hour apart. > > I am on ARS 6.3 but I would think this should be the same. > > Good Luck > Mark > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of npeterson > Sent: Wednesday, April 02, 2008 11:31 AM > To: arslist@ARSLIST.ORG > Subject: Incoming emails building up and crashing email engine. > > I am running ARS 7, and have it set up to receive incoming emails. What > has > been going on is that when I look in the AR System Email Message I can > see > that the incoming emails are building up, but never removing themselves. > After a large amount has built up the incoming email system quits > accepting > these messages and incidents are no longer created off of the incoming > emails. If I delete what is in there and then restart the email service, > all > pending emails are received and all incident are created. If I daily > open up > AR System Email Messages and delete all incoming messages there is no > problem. When or Remedy consultants were out here I think I saw them > work on > a form that should purge these incoming emails on a defined schedule, > however I cannot find that form. Can anyone comment on my issue, and > help me > find that form name? > > Thanks > > np > > -- > View this message in context: > http://www.nabble.com/Incoming-emails-building-up-and-crashing-email-eng > ine.-tp16447310p16447310.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > This e-mail is the property of NaviSite, Inc. It is intended only > for the person or entity to which it is addressed and may contain > information that is privileged, confidential, or otherwise protected > from disclosure. Distribution or copying of this e-mail, or the > information contained herein, to anyone other than the intended > recipient is prohibited. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/Incoming-emails-building-up-and-crashing-email-engine.-tp16447310p16467561.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
