The 'Field' != $VALUE$ he is referring to have to do with ENUM fields,
and that does do a table scan, because it grabs all records and then
disregards the != $VALUE$. It's better to do a <> on those fields.  We
have some pretty hefty systems here, and a few of the != searches can
hurt us if they are done right after each other.  One could make their
own Advanced Search bar, disable Remedy's, and build in logic to avoid
doing those kinds of search on certain fields.  It won't fix everything,
but it will help. 


Darrell Reading Systems Engineer
Phone 479.204.5739
[EMAIL PROTECTED]

Wal-Mart Stores, Inc.
805 Moberly Lane, MS-0560-68
Bentonville, AR 72716
Save Money. Live Better

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Monday, April 07, 2008 15:00
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar

I hate to be Mr. Obvious! It seems to me that attempting to disable
advanced searches is an act of desperation.  If you're so concerned
about users running advanced searches and eating up too much system
resources, perhaps either your system needs a major upgrade or it's not
tuned very well.

We have a single Remedy server here (and a separate Midtier)...Dell 2860
with 4GB RAM.  It supports 18,000+ users 24/7 and it runs like a champ.
I would never dream of disabling the query bar...if performance were an
issue, I'd look elsewhere...

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754
ELSG/DOMH
Sent: Monday, April 07, 2008 2:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar

Nothing of course, but it would prevent searches like 'Field' != "value"
which if memory serves, ignores indexes.  Assuming it can be done
anyway.

Michael A. McManus, SSgt, USAF

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Darrell Reading
Sent: Monday, April 07, 2008 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Advanced Search Bar

**
If you did that, then what would stop them from keying values in the
fields themselves?


Darrell Reading Systems Engineer
Phone 479.204.5739
[EMAIL PROTECTED]

Wal-Mart Stores, Inc.
805 Moberly Lane, MS-0560-68
Bentonville, AR 72716
Save Money. Live Better



________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754
ELSG/DOMH
Sent: Monday, April 07, 2008 13:42
To: arslist@ARSLIST.ORG
Subject: Advanced Search Bar


**

Dear listers,

            It's been some time since anyone on my project has been to
the performance and tuning class and we're having some performance
issues at peak times.  I'm sure we're getting killed in multiple areas
(QBE settings, Indexing, etc.) but one of the questions I was asked is
about the Advanced Search Bar.  I did a quick scan of the docset and
didn't see an answer.  Is there any way to prevent users from using the
Advanced bar?  I see a menu for "Search Bar" in the form action fields,
but it's not checked on any of our forms.



Thanks much,



Michael A. McManus, SSgt, USAF



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