Yes, I added in Kevin's instructions as well.... I know how to create and export an report (by adding fields, etc...) It's the sum and counts, etc...that is hanging me up.
Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Wednesday, April 09, 2008 1:59 PM To: arslist@ARSLIST.ORG Subject: Re: Regular Reports ** Tools -> Reporting Create New Report Style for the form. Fields Tab: Do not select any fields General Tab: Nothing Sort Tab: Select Region; check Group on this field Statistics Tab: Operation - select Sum Expression - select Charge Label - enter $Region$ Compute - select Region Layout - select Single Line Page Setup Tab: Column Per Title - None Page Break Per - None Compressed Text Close new report window (and save) Select your report (New Style if you didn't save it) Report -> Export To File.. Choose file type, name, and location (chose .csv) Hit Save button Is that what you did? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Wednesday, April 09, 2008 12:46 PM To: arslist@ARSLIST.ORG Subject: Re: Regular Reports ** At this point, I'm not even using the window open feature. I'm simply trying to create this report and the use the "Export To:" feature to export it to a .csv file. Lisa _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"