Thanks for the advice but I am not using UNIX.Kind Regards Alan D West

Date: Mon, 14 Apr 2008 18:43:48 +0530From: [EMAIL PROTECTED]: Re: SLAs stuck at 
Build In ProgressTo: [EMAIL PROTECTED] 








You need to restart this service via unix sideā€¦
 

Thanks & Regards
Saravanan Palaniappan
ITSM
 
"To teach and to learn, to laugh and make others laugh.  This is my purpose.  
Any day I don't do this was not worth the time it took to get through it."
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Alan WestSent: Monday, April 14, 2008 6:42 PMTo: [EMAIL 
PROTECTED]: Re: SLAs stuck at Build In Progress
 
Is that not the process/service in UNIX or have I got this wrong? I am 
operating on windows.Kind Regards Alan D West



Date: Mon, 14 Apr 2008 18:34:25 +0530From: [EMAIL PROTECTED]: Re: SLAs stuck at 
Build In ProgressTo: [EMAIL PROTECTED] 

Hi,
 
There is service associated with the SLM called slmbrsvc.sh. Need to manually 
start this in order to move the SLA status forward.
 

Thanks & Regards
Saravanan Palaniappan
ITSM
 
"To teach and to learn, to laugh and make others laugh.  This is my purpose.  
Any day I don't do this was not worth the time it took to get through it."
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Alan WestSent: Monday, April 14, 2008 6:32 PMTo: [EMAIL 
PROTECTED]: SLAs stuck at Build In Progress
 
Hi List ARS 7.0.1 Patch 5SQL Server 2005Windows 2003 We have two servers 
operating as a server group with a single database. The Problem is this. We 
needed to change one of our service targets and after doing so clicked build. 
The status of the service target has gone to build in progress but has gone no 
further. We have tried to delete the SLA abd rebuild them but got an plugin 
error (ARERR 8939) Any advice help appreciated.TIA Alan D West



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