Thanks. I Just clicked the update column button in the data field main console and it worked fine...
Thanks & Regards Saravanan Palaniappan ITSM "To teach and to learn, to laugh and make others laugh. This is my purpose. Any day I don't do this was not worth the time it took to get through it." -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller Sent: Thursday, April 17, 2008 8:19 PM To: arslist@ARSLIST.ORG Subject: Re: AIE configuration That portion of AIE doesn't appear to be re-written in the new version so it's still a little tricky. Make sure you've put the correct database connection info in the Rule Helper Utility. Save it, and then press the Load Table & View Names button and that database's tables should appear in the Available Tables and Views table. I say "should appear" because it doesn't always work they way you expect. You may have to press that button a few times before AIE knows what it's doing. You're obviously reading the source db tables here so if your db or network is running slow, this table won't update intstantly. You can also press the Refresh Table List button but this gives you mixed results also. Keep messing with it and cross your fingers...the appropriate tables will eventually show up and the choices you make from there show up as the source tables when setting up a mapping. Drew On Thu, 17 Apr 2008, Saravanan Palaniappan wrote: > Funally I got through it. > But when I am trying to the ArsystemForm mapping I am not able to fetch > the correct field values for the selected table in the external source. > Do I need to do anything specific. > > Please advice... > > Thanks & Regards > Saravanan Palaniappan > ITSM > > > "To teach and to learn, to laugh and make others laugh. This is my > purpose. Any day I don't do this was not worth the time it took to get > through it." > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller > Sent: Thursday, April 17, 2008 6:55 PM > To: arslist@ARSLIST.ORG > Subject: Re: AIE configuration > > Saravanan, do you have a copy of the AIE Admin guide? > > Drew > > On Thu, 17 Apr 2008, > Saravanan Palaniappan wrote: > >> >> Hi All, >> >> Do you have any document that illustrates the AIE configuration apart >> from the AIE user guide? >> >> Can any one help me out in this? >> >> >> >> Thanks & Regards >> >> Saravanan Palaniappan >> >> ITSM >> >> >> >> "To teach and to learn, to laugh and make others laugh. This is my >> purpose. Any day I don't do this was not worth the time it took to > get >> through it." >> >> >> >> >> >> > ------------------------------------------------------------------------ > --------------------- >> This message, including any attachments, contains confidential > information intended for a specific individual and purpose, and is > intended for the addressee only. Any unauthorized disclosure, use, > dissemination, copying, or distribution of this message or any of its > attachments or the information contained in this e-mail, or the taking > of any action based on it, is strictly prohibited. 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