is anyone in your company pulled external source records into cmdb? can you please send me the steps you followed to pull records into ar forms? have you used .dat,.tbl? you know how to create .dat file?
Saravanan Palaniappan wrote: > > Surya, > I have done the aie integration only from the external source to AR > system forms. I can surely help you on this.I have no clue on the > external source to CMDB. > > > Thanks & Regards > Saravanan Palaniappan > ITSM > > > "To teach and to learn, to laugh and make others laugh. This is my > purpose. Any day I don't do this was not worth the time it took to get > through it." > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of surya4u > Sent: Thursday, May 08, 2008 10:07 AM > To: arslist@ARSLIST.ORG > Subject: Re: AIE configuration > > saravanan.. > > can you please help... > i need to pull records from sql server view into remedy cmdb using > aie... > help.. > > > Saravanan Palaniappan wrote: >> >> Thanks. >> I Just clicked the update column button in the data field main console >> and it worked fine... >> >> Thanks & Regards >> Saravanan Palaniappan >> ITSM >> >> >> "To teach and to learn, to laugh and make others laugh. This is my >> purpose. Any day I don't do this was not worth the time it took to > get >> through it." >> >> >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller >> Sent: Thursday, April 17, 2008 8:19 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: AIE configuration >> >> That portion of AIE doesn't appear to be re-written in the new version > >> so it's still a little tricky. >> >> Make sure you've put the correct database connection info in the Rule >> Helper Utility. Save it, and then press the Load Table & View Names >> button and that database's tables should appear in the Available > Tables >> and Views table. I say "should appear" because it doesn't always work >> they way you expect. You may have to press that button a few times >> before AIE knows what it's doing. You're obviously reading the source > db >> >> tables here so if your db or network is running slow, this table won't > >> update intstantly. You can also press the Refresh Table List button > but >> this gives you mixed results also. Keep messing with it and cross your > >> fingers...the appropriate tables will eventually show up and the > choices >> >> you make from there show up as the source tables when setting up a >> mapping. >> >> Drew >> >> >> >> On Thu, 17 Apr 2008, Saravanan Palaniappan wrote: >> >>> Funally I got through it. >>> But when I am trying to the ArsystemForm mapping I am not able to >> fetch >>> the correct field values for the selected table in the external >> source. >>> Do I need to do anything specific. >>> >>> Please advice... >>> >>> Thanks & Regards >>> Saravanan Palaniappan >>> ITSM >>> >>> >>> "To teach and to learn, to laugh and make others laugh. This is my >>> purpose. Any day I don't do this was not worth the time it took to >> get >>> through it." >>> >>> >>> >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller >>> Sent: Thursday, April 17, 2008 6:55 PM >>> To: arslist@ARSLIST.ORG >>> Subject: Re: AIE configuration >>> >>> Saravanan, do you have a copy of the AIE Admin guide? >>> >>> Drew >>> >>> On Thu, 17 Apr 2008, >>> Saravanan Palaniappan wrote: >>> >>>> >>>> Hi All, >>>> >>>> Do you have any document that illustrates the AIE configuration > apart >>>> from the AIE user guide? >>>> >>>> Can any one help me out in this? >>>> >>>> >>>> >>>> Thanks & Regards >>>> >>>> Saravanan Palaniappan >>>> >>>> ITSM >>>> >>>> >>>> >>>> "To teach and to learn, to laugh and make others laugh. This is my >>>> purpose. Any day I don't do this was not worth the time it took to >>> get >>>> through it." >>>> >>>> >>>> >>>> >>>> >>>> >>> >> > ------------------------------------------------------------------------ >>> --------------------- >>>> This message, including any attachments, contains confidential >>> information intended for a specific individual and purpose, and is >>> intended for the addressee only. Any unauthorized disclosure, use, >>> dissemination, copying, or distribution of this message or any of its >>> attachments or the information contained in this e-mail, or the > taking >>> of any action based on it, is strictly prohibited. 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