Apparently this was a known issue with our version of the CI Viewer. When we upgraded the CI Viewer the issue went away.
Sean From: Garrison, Sean (Norcross) Sent: Wednesday, April 23, 2008 4:45 PM To: arslist@ARSLIST.ORG Subject: Issue w/ CMDB ... Error when looking at CI w/ Asset Viewer/Admin/Config Privileges but works fine w/ AR Administrator Privileges I get the following w/ Asset Viewer Privileges: The CI Relationship Viewer could not open because the specified root CI does not exist. namespace = BMC.CORE classname = BMC_ComputerSystem datasetid = BMC.ASSET instanceid = AS001143dc3952Li62RAcPRnAQaE2L If I login as an AR Administrator I do not get the error and can view the CI and all its relationships. Thanks, Sean _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
