http://www.bmc.com/ Select Support
Select Product Documentation Select Supported Product A-Z List Select the Letter R (From All Products (sorted by current name)) There you will find links with support for - BMC Remedy AR System Server BMC Remedy Service Desk Application (Incident & Problem as well as CMDB) BMC Remedy Asset Management Application BMC Remedy Change Management Application There are quite a few of PDF's to download... You will need a BMC support ID and password to access these files, your BMC sales rep should be able to help get you one if you don't have it. AR_User I hope this helps. Kevin P. Ask and you shall get 652,876,652,222 responses... Ask the correct question and you shall receive 1. ** Hi LJ, First of all Thank you very much for replying me and providing me important tips. I m really needy one and this thing (Updating Server) I m facing this first time. I worked on ITSM and ARS bt dont have any experience of making up the server. So I've Oracle as the DB and Windows Server 2003 and I've to install CMDB, Incident, Problem and Change. Is there any document describing this? Or will you provide me some guidelines for achiving this task? I'll be hightly grateful to you. Thanks LJ LongWing (Head) wrote: > > This forum has been VERY sarcastic over the last week or so....cut the > guy/girl a bit of slack, they obviously need 'guidelines' in standing up a > production server....so I'll give this very generic topic a stab > > First you need to have some sort of idea how many users you will be having > Then you need to get an idea of what sort of application you will need, if > using the ITSM Suite you know right off the bat you will need a beefy > server > Then you need to determine how many licenses you are going to need based > on > the server/apps/usage you are expecting > then determine if you want DB/App/Web all on the same box, or separate > boxes > based on your needs > BMC has a few 'Server Sizing' whitepapers that I have never looked at, but > they seem to be quite popular > > Please take a look at these suggestions and see if they help any > > _____ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Pulsen > Sent: Thursday, April 24, 2008 8:43 AM > To: arslist@ARSLIST.ORG > Subject: Re: OT - RE How to make a Production Server Up? > > > ** This is how you make up a production server - > > 1 Cup of Filter Guides > 2 Tsp of Active Links (with Run If qualifiers) > 512 GB of Wyndows Server (or 4GB of Lynux, your taste preference) > 1 - 3 Months of Contract work (Because IT'S M an upgrade, don't you know!) > 7 dollars an hour > > Put all the above ingredients in a crappy 80286 server, must be a FULL > tower > system!!) > Hold it above your head with both hands, shake vigorously for 3.142 days, > while on one foot, chanting - It must work, It has to work, Why isn't it > working. > > Server to upper management immediately before they forget your project... > > Will server 2 - 50,000 people. > > Hope this helps > > Kevin P. > > ** > Thank you for posting this response. I was very close to responding > with "Try a ladder" or something equally...unhelpful. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire > Sent: Thursday, April 24, 2008 9:14 AM > To: arslist@ARSLIST.ORG > Subject: OT - RE How to make a Production Server Up? > > Is this Friday humor early? > > Can you give us a little more information? > > Did you break up with the server? Making up is hard to do! > Did it leave you? > > Was it an old version that felt unsupported? > > Claire "PE.Sality.MO is killing me... no sleep in 28 hours" Sanford > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of AR_User > Sent: Thursday, April 24, 2008 8:48 AM > To: arslist@ARSLIST.ORG > Subject: How to make a Production Server Up? > > Hello Friends, > > Will you please tell me how to make a production server up? > > I don't know how to do this. What I need to take care of and is there > any > standard procedures? > > Please help me...I'll be highly grateful to all of you... > > Thank you very much... --------------------------------- Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
