Also, anything that blocks an http request to servlet x will cause this error. I've seen this happen when an xss plugin on the web server disallowed certain requests.
Axton Grams On Thu, May 1, 2008 at 9:33 AM, Garrison, Sean (Norcross) <[EMAIL PROTECTED]> wrote: > ** > > > > Is all this running on one server or do you have multiple "Servlet Exec" > servers or IIS Servers? Are you running anything like this: > > > > Web Server > A > Servlet Exec A > > Firewall -->Load Balancer------> Firewall > ------>Load Balander----> > > Web Server > B > Servlet Exec B > > > > If you do "Web Server A" could have a session to "Servlet Exec A" and then > magically switch to B in the middle of a transaction and cause this error to > occur. If I understand right this error has to do with the connectivity > between the "Web Server" and the "JSP Engine" whatever that might be (in > your case it is Servlet Exec). There may be a timeout setting on your web > server that is causing this issue to occur. If you connect directly to > "Servlet Exec" then you probably won't get this error. I am assuming you > are running Apache or IIS for you web server … so it may be a timeout > setting on the connection between the web server and servlet exec. > > > > Hope that helps … > > > > Thanks, > > > > Sean > > > > > > > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter > Sent: Thursday, May 01, 2008 8:34 AM > To: arslist@ARSLIST.ORG > Subject: Q: Underlying Specifics - Data Connection > > > > ** > > > > We've been experiencing an intermittent connection error for the past couple > of years and it is something we really need to try to resolve. By > intermittent, the application works great for everyone most of the time but > occasionally, the following error pops up: > > > > "Unable to set up a data connection, which is preventing the application > from working correctly. (ARERR 9351)" > > > > We're behind some firewalls and this pops up in a browser session while > performing a save and/or performing a retrieval of information. Our midtier > is located a couple thousand miles away from our database server and the > midtier and database are set to use a specific port. Our assumption is that > at that moment, there is a brief connectivity problem that causes > this—especially since it appears more often at certain offsite locations > that at others. > > > > We have submitted a ticket to BMC since the error guide simply adds "An > internal error occurred during a back channel request from the browser to > the mid tier server." > > > > I'm basically looking for anyone who might have more information on what > underlying problem would cause this specific message? What kind of back > channel request? It is related to something specific that we could possible > code around? > > > > Any ideas are appreciated. I'll be turning on all of the logs and looking > for an answer but wanted to tap the combined expertise for possible > remedies… > > > > ARS 7.0.1 P5 > > Windows Server 2003 > > ServletExec 5 AS > > Java 1.5.0_15 > > SQL Server 2005 > > > > Craig Carter > > Software Engineer, RSP > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
