We just hit this problem on the CFG:Broadcast form, which refuses to open in its New/Modify view in mid-tier (7.1.00.002 on Tomcat) because of the "/" in the view name. I remember this being mentioned several months ago as a known problem with some of the views in some of the forms in the ITSM 7 application. You would think that they would have fixed this by patch 007, but they have not.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Wednesday, May 07, 2008 10:07 AM To: arslist@ARSLIST.ORG Subject: MidTier 7.0.1 Form Name Issue ** Ran into an interesting issue this morning while testing MT 7.0.1 p7. Had a form that would not open in the MT. Had alink that opened it as a dialog but all we got was a blank (white) form. Had MT client side logging turned on and the only thing you could see was the alink trying to open the dialog. I even tried to open the form using a direct link with no success. Would just get a blank page with no source code. I inactivated all alinks but that did not help. I re-saved the form and flushed the cache. Still no page would display and there were no errors in any log files. I even re-imported the form with no luck. This form works fine on MT 6.3 p20. The name of the form is: Host\Device Validation. The next step was renaming the form thinking maybe the "\" was the problem. I renamed it to "Host Device Validation". This fixed the problem. The form opened with no issues. I do not recall seeing anything about certain characters not being allowed in form (object) names. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
