What kind of RAM usage are we talking about?
 

Thanks, 

Ron Smith 
Remedy/Web Developer 
Providence Health & Services OR 
[EMAIL PROTECTED] 
503-216-7866 

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, May 08, 2008 10:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Installing Remedy Knowledge Management


** Weren't there some Java memory settings that needed to be set
specifically for RKM, and didn't those at one time somewhat differ from
what Mid-Tier wanted?  Maybe my memory's slipping, but I thought I
remembered something like that.

Also, RKM will eat a significant piece of your RAM - account for that.

Rick


On Thu, May 8, 2008 at 10:47 AM, Timothy Powell
<[EMAIL PROTECTED]> wrote:


        The only possible issue I see is that the database is on a
separate server.
        To be honest, when I installed RKM, I don't recall seeing an
option for
        installing the RKM database on a remote machine. I think the
database has to
        reside on the server you are installing RKM to.
        
        The install guide says, "You can install the BMC Remedy
Knowledge Management
        database on any server with a supported database management
system". So to
        me this first statement says "install on a machine with an
database". But
        then it goes on the say, "The database can reside on the same
server as the
        BMC Remedy Knowledge Management System or the AR System. Because
the BMC
        Remedy Knowledge Management System database is small, it can
easily reside
        on the same server as the AR System".
        
        To me, the wording in the last two statements slightly suggest
that you can
        install to a remote database, but there is nothing in the guide
that says
        you defiantly can nor does it mention how to do it.
        
        So if somebody has installed the RKM database to a DB on a
remote machine,
        then I'd agree with Kevin and say install it on your mid-tier
machine since
        it has IIS and ServletExec already installed on it.
        
        Tim
        

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