Howard: What version of Apache httpd and tomcat are you running?
--Phil ----- Original Message ---- From: Howard Richter <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wednesday, May 14, 2008 9:59:11 AM Subject: Errors when trying to Use the CI Relationship Viewer ** When I open the CI Relationship View from the CMDB console, I get the error below. I have checked the mid-tier (running version 7.0.01) and Data Visuatization Module is on. Everything else appears to be working (Change Calandar for example). What am I missing (and Axton or Matt be nice). As always thanks, Howard HTTP Status 500 - -------------------------------------------------------------------------------- type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Servlet execution threw an exception at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:222) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:209) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:144) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2358) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:118) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:116) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:152) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:534) root cause java.lang.UnsupportedClassVersionError: com/bmc/cmdb/viewer/CiViewerMain (Unsupported major.minor version 49.0) at java.lang.ClassLoader.defineClass0(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:539) at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:123) at java.net.URLClassLoader.defineClass(URLClassLoader.java:251) at java.net.URLClassLoader.access$100(URLClassLoader.java:55) at java.net.URLClassLoader$1.run(URLClassLoader.java:194) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(URLClassLoader.java:187) at java.lang.ClassLoader.loadClass(ClassLoader.java:289) at java.lang.ClassLoader.loadClass(ClassLoader.java:235) at com.remedy.arsys.plugincontainer.impl.PluginFactory$PluginInfo.getPlugin(Unknown Source) at com.remedy.arsys.plugincontainer.impl.PluginFactory.getInstance(Unknown Source) at com.remedy.arsys.plugincontainer.impl.PluginContextImpl.<init>(Unknown Source) at com.remedy.arsys.plugincontainer.impl.PluginContainer.setupEnv(Unknown Source) at com.remedy.arsys.plugincontainer.impl.PluginContainer.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:716) at javax.servlet.http.HttpServlet.service(HttpServlet.java:809) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:200) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:209) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:144) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2358) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:118) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:116) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948) at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:152) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Thread.java:534) -------------------------------------------------------------------------------- Apache Tomcat/4.1.31 -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] Resume = http://www.richter-home.net/resume/ LinkedIn Profile = http://www.linkedin.com/in/hbr4270 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
