IPhil,

 have 5.5 installed, but the mid-tier is talking to a 4.1 install I have as
well.

hbr

On Wed, May 14, 2008 at 1:26 PM, Phil Murnane <[EMAIL PROTECTED]> wrote:

> **  Howard:
>
> What version of Apache httpd and tomcat are you running?
>
> --Phil
>
>   ----- Original Message ----
> From: Howard Richter <[EMAIL PROTECTED]>
> To: arslist@ARSLIST.ORG
> Sent: Wednesday, May 14, 2008 9:59:11 AM
> Subject: Errors when trying to Use the CI Relationship Viewer
>
> ** When I open the CI Relationship View from the CMDB console, I get the
> error below. I have checked the mid-tier (running version 7.0.01) and Data
> Visuatization Module is on.
>
> Everything else appears to be working (Change Calandar for example).
>
> What am I missing (and Axton or Matt be nice).
>
> As always thanks,
>
> Howard
>
>
>
> HTTP Status 500 -
>
> --------------------------------------------------------------------------------
> type Exception report
> message
> description The server encountered an internal error () that prevented it
> from fulfilling this request.
> exception
> javax.servlet.ServletException: Servlet execution threw an exception
>  at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:222)
>  at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
>  at
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:209)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:144)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at
> org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2358)
>  at
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:118)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
>  at
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:116)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:152)
>  at
> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
>  at
> org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
>  at 
> org.apache.tomcat.util.net<http://org.apache.tomcat.util.net.tcpworkerthread.ru/>
> .TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
>  at
> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
>  at java.lang.Thread.run(Thread.java:534)
>
> root cause
> java.lang.UnsupportedClassVersionError: com/bmc/cmdb/viewer/CiViewerMain
> (Unsupported major.minor version 49.0)
>  at java.lang.ClassLoader.defineClass0(Native Method)
>  at java.lang.ClassLoader.defineClass(ClassLoader.java:539)
>  at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:123)
>  at java.net <http://java.net.urlclassloader.de/>
> .URLClassLoader.defineClass(URLClassLoader.java:251)
>  at java.net.URLClassLoader.access$100(URLClassLoader.java:55)
>  at java.net.URLClassLoader$1.run(URLClassLoader.java:194)
>  at java.security.AccessController.doPrivileged(Native Method)
>  at java.net <http://java.net.urlclassloader.fi/>
> .URLClassLoader.findClass(URLClassLoader.java:187)
>  at java.lang.ClassLoader.loadClass(ClassLoader.java:289)
>  at java.lang.ClassLoader.loadClass(ClassLoader.java:235)
>  at
> com.remedy.arsys.plugincontainer.impl.PluginFactory$PluginInfo.getPlugin(Unknown
> Source)
>  at com.remedy.arsys.plugincontainer.impl.PluginFactory.getInstance(Unknown
> Source)
>  at com.remedy.arsys.plugincontainer.impl.PluginContextImpl.<init>(Unknown
> Source)
>  at com.remedy.arsys.plugincontainer.impl.PluginContainer.setupEnv(Unknown
> Source)
>  at com.remedy.arsys.plugincontainer.impl.PluginContainer.doRequest(Unknown
> Source)
>  at com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source)
>  at com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source)
>  at javax.servlet.http.HttpServlet.service(HttpServlet.java:716)
>  at javax.servlet.http.HttpServlet.service(HttpServlet.java:809)
>  at
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:200)
>  at
> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
>  at
> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:209)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at
> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:144)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at
> org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2358)
>  at
> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:118)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
>  at
> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:116)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at
> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
>  at
> org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
>  at
> org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
>  at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
>  at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:152)
>  at
> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
>  at
> org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
>  at 
> org.apache.tomcat.util.net<http://org.apache.tomcat.util.net.tcpworkerthread.ru/>
> .TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
>  at
> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
>  at java.lang.Thread.run(Thread.java:534)
>
>
> --------------------------------------------------------------------------------
> Apache Tomcat/4.1.31
>
>
>
>
>
> --
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified
> E-Mail = [EMAIL PROTECTED]
> Resume = http://www.richter-home.net/resume/
> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
>
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___




-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [EMAIL PROTECTED]
Resume = http://www.richter-home.net/resume/
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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