Does this work in ARS 6.x or is it for 7.x only? Also I see in 7.x there is a form called HPD:IncidentInterface_Create that will do what I am looking for. Is there an equivalent on 6.x or is it possible to modify it and use it on 6.x?
Thanks again, Jamie ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: Wednesday, May 14, 2008 12:22 PM To: arslist@ARSLIST.ORG Subject: Re: Import into HPD:HelpDesk ARS 6.3 ** If you can use web-services, you can also use the standard OOB Web Service: HelpDesk_Submit_Service, else you must create a queueing form and do the push into incident as previously suggested... HTH Robert This communication may contain confidential Protected Health Information. This information is intended only for the use of the individual or entity to which it is addressed. The authorized recipient of this information is prohibited from disclosing this information to any other party unless required to do so by law or regulation and is required to destroy the information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited by federal law. If you have received this information in error, please notify the sender immediately and arrange for the return or destruction of these documents. ______________________________________________________________________ This email has been scanned by VCPI Managed Email Content Services, powered by MessageLabs technology. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
