Hello everyone:
Does anyone know if there's a bug in selection lists in the 7.0 Midtier? We have workflow that sets customer info from the Active Directory by pulling from a vendor form. If a user wants to open a ticket for, say, Wally Cleaver, he goes to the Last Name field, types "Cleaver", and presses <ENTER>. Remedy then displays a list of all Cleavers...basic selection list behavior. The issue is, the columns of the selection list are entirely jacked up. We selected Last Name, First Name, and Department in the results list configuration, and the selection list when rendered in the client is perfect. In the Midtier, however, the First Name column is missing entirely and the Department column is listing odd numbers instead of the customer's actual department. It's weird...almost like the array indexes are off or something in the Midtier. Anyone seen this and/or know of a fix? Norm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
