The stack trace matches a server defect we have logged (SW00288690). It looks like the fix is going to be in 7.0.1 patch 8, tentatively expected at the end of June.
Mark Walters The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pascale Boyer Sent: 22 May 2008 15:50 To: arslist@ARSLIST.ORG Subject: Publishing Web services crashes the server ** Hi all, We are having an issue with a Web service. I've been working on this since Tuesday. Can't find any reasons, but I am NO web gurue. So I really need your help. We do consume Web services without any problems. But this is the first time we will be publishing some. The Web service itself is to simply retrieve a list of data that matches the request. So we are using OpGetList. In the midtier logs, I do see the call being made, the parameters being properly set. But what I think (not sure if I am right) it is on the return of the information to the consumer, that we crash. The authetication is set at the midtier level, so no user,password is being past thru the web service (WSDL). and in the arerror.log we see this: Timestamp: jeu mai 22 2008 10:27:55.2796 Thread Id: 8 Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:36:29 ServerName: remdev Database: SQL -- Oracle Hardware: sun4u OS: SunOS 5.10 RPC Id: 1857 RPC Call: 121 (XMLGE) RPC Queue: 390620 Client: User read from Webservice (protocol 12) at IP address 404e50c94b4689a3:-f4bd115:114ad239f8f:-7fd9 Form: VF:HIsto_Appel_Service Logging On: Stacks: /product/ar/remdev/bin/arserverd:DumpStackTrace+0x88 /product/ar/remdev/bin/arserverd:SignalTrapProc+0x160 /lib/libc.so.1:0xc0620 /lib/libc.so.1:0xb5718 /product/ar/remdev/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6MDocumentImplKimportNode6Mpn0AINodeImpl_b_3_+0x28 [ Signal 11 (SEGV)] /product/ar/remdev/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6MDOM_DocumentKimportNode6Mrkn0AIDOM_Node_b_2_+0x18 /product/ar/remdev/bin/arserverd:__1cRARXMLHandlerUtilsTBuildDOMTreeFromStr6FrnLxercesc_2_6JDOMString_rn0BMDOM_Document_rn0BIDOM_Node__C_+0xf0 /product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetOProcessElement6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_rn0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__9B_+0x3c4 /product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x178 /product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x214 /product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetSProcessFormMapping6MrnLxercesc_2_6ODOM_TreeWalker_pnYARComplexEntryGetOutList_n0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x424 /product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x404 /product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x214 /product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetQBuildXMLDocument6MpcpnYARComplexEntryGetOutList_pnSARXMLValueInfoList_Cp1_v_+0x4f4 /product/ar/remdev/bin/arserverd:GetComplexEntryGetToXML+0x6c /product/ar/remdev/bin/arserverd:arxmlgetentry_12_svc+0x9a8 /product/ar/remdev/bin/arserverd:HandleRPCs+0x134d0 /product/ar/remdev/bin/arserverd:WorkerThread+0x5f4 /product/ar/remdev/bin/arserverd:RestartableThreadMain+0x60 /product/ar/remdev/bin/arserverd:UnixThreadStartRoutine+0xe8 /lib/libc.so.1:0xc04f4 Thu May 22 10:28:51 2008 Dispatch : Impossible d'établir une connexion réseau avec le serveur AR System (remmtl21 : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Thu May 22 10:29:51 2008 Dispatch : Impossible d'établir une connexion réseau avec le serveur AR System (remmtl21 : RPC: Miscellaneous tli error - An event requires attentionNo message of desired type) ARERR - 90 Action Request System(R) Fork Daemon Version 7.0.01 Patch 004 200708262106 Copyright (c) 2000 - 2006 BMC Software, Inc. All rights reserved. (ARNOTE 0) Server indicates that it's up. ===================================================================================================================== Anyone has any clue or could guide me in the right direction? ARS 7.0.1 patch 4 Unix Solaris 5.1.0 Oracle 9i (9.2.0.8.0) The midtier is on the same box as arserver Thank you Pascale Boyer Analyste Remedy Expert Vidéotron Technologie Inc Développement produits affaires & service corporatifs 300, avenue Viger Est - 5e étage Est Montréal (Québec) H2X 3W4 Tél.: (514) 380-7841 Courriel: [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
