Thanks Walter ... Not reassuring :(

This was working before we changed patch. But I don't remember if we were 
on patch 2 or 3 at the time.

When I do the same Web service but using the OpGet method instead of the 
OpGetList, it works. 
But I need this to return N entries not just one.


Pascale Boyer




"Walters, Mark" <[EMAIL PROTECTED]> 
Envoyé par : "Action Request System discussion list(ARSList)" 
<[email protected]>
2008-05-22 11:55
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Re: Publishing Web services crashes the server






** 
The stack trace matches a server defect we have logged (SW00288690).  It 
looks like the fix is going to be in 7.0.1 patch 8, tentatively expected 
at the end of June.
 
Mark Walters
 
The opinions, statements, and/or suggested courses of action expressed in 
this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
voluntary participation in this forum is not intended to convey a role as 
a spokesperson, liaison or support representative for BMC Software, Inc.
 
 
 
From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Pascale Boyer
Sent: 22 May 2008 15:50
To: [email protected]
Subject: Publishing Web services crashes the server
 
** 
Hi all, 

We are having an issue with a Web service.  I've been working on this 
since Tuesday. Can't find any reasons, but I am NO web gurue. So I really 
need your help. 

We do consume Web services without any problems. But this is the first 
time we will be publishing some. 

The Web service itself is to simply retrieve a list of data that matches 
the request. So we are using OpGetList. 
In the midtier logs, I do see the call being made, the parameters being 
properly set.  But what I think (not sure if I am right) it is on the 
return of the information to the consumer, that we crash.  The 
authetication is set at the midtier level, so no user,password is being 
past thru the web service (WSDL). 

and in the arerror.log we see this: 

   Timestamp: jeu mai  22 2008 10:27:55.2796 
   Thread Id: 8 
   Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:36:29 
   ServerName: remdev 
   Database: SQL -- Oracle 
   Hardware: sun4u 
   OS: SunOS 5.10 
   RPC Id: 1857 
   RPC Call: 121 (XMLGE) 
   RPC Queue: 390620 
   Client: User read from Webservice (protocol 12) at IP address 
404e50c94b4689a3:-f4bd115:114ad239f8f:-7fd9 
   Form: VF:HIsto_Appel_Service 
   Logging On: 

Stacks: 
/product/ar/remdev/bin/arserverd:DumpStackTrace+0x88 
/product/ar/remdev/bin/arserverd:SignalTrapProc+0x160 
/lib/libc.so.1:0xc0620 
/lib/libc.so.1:0xb5718 
/product/ar/remdev/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6MDocumentImplKimportNode6Mpn0AINodeImpl_b_3_+0x28
 
[ Signal 11 (SEGV)] 
/product/ar/remdev/bin/libxerces-depdombmc.so.26.0:__1cLxercesc_2_6MDOM_DocumentKimportNode6Mrkn0AIDOM_Node_b_2_+0x18
 

/product/ar/remdev/bin/arserverd:__1cRARXMLHandlerUtilsTBuildDOMTreeFromStr6FrnLxercesc_2_6JDOMString_rn0BMDOM_Document_rn0BIDOM_Node__C_+0xf0
 

/product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetOProcessElement6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_rn0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__9B_+0x3c4
 

/product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x178
 

/product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x214
 

/product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetSProcessFormMapping6MrnLxercesc_2_6ODOM_TreeWalker_pnYARComplexEntryGetOutList_n0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x424
 

/product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x404
 

/product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetMProcessNodes6MrnLxercesc_2_6ODOM_TreeWalker_pnQARFieldValueList_pnYARComplexEntryGetOutList_ipin0BJDOMString_rn0BMDOM_Document_rn0BLDOM_Element__v_+0x214
 

/product/ar/remdev/bin/arserverd:__1cUARXMLComplexEntryGetQBuildXMLDocument6MpcpnYARComplexEntryGetOutList_pnSARXMLValueInfoList_Cp1_v_+0x4f4
 

/product/ar/remdev/bin/arserverd:GetComplexEntryGetToXML+0x6c 
/product/ar/remdev/bin/arserverd:arxmlgetentry_12_svc+0x9a8 
/product/ar/remdev/bin/arserverd:HandleRPCs+0x134d0 
/product/ar/remdev/bin/arserverd:WorkerThread+0x5f4 
/product/ar/remdev/bin/arserverd:RestartableThreadMain+0x60 
/product/ar/remdev/bin/arserverd:UnixThreadStartRoutine+0xe8 
/lib/libc.so.1:0xc04f4 
Thu May 22 10:28:51 2008  Dispatch : Impossible d'établir une connexion 
réseau avec le serveur AR System (remmtl21 : RPC: Miscellaneous tli error 
- An event requires attentionNo message of desired type)  ARERR - 90 
Thu May 22 10:29:51 2008  Dispatch : Impossible d'établir une connexion 
réseau avec le serveur AR System (remmtl21 : RPC: Miscellaneous tli error 
- An event requires attentionNo message of desired type)  ARERR - 90 

Action Request System(R)  Fork Daemon   Version 7.0.01 Patch 004 
200708262106 
Copyright (c) 2000 - 2006 BMC Software, Inc. 
All rights reserved. 

 (ARNOTE 0) 
   Server indicates that it's up. 

=====================================================================================================================
 

Anyone has any clue or could guide me in the right direction? 

ARS 7.0.1 patch 4 
Unix Solaris 5.1.0 
Oracle 9i  (9.2.0.8.0) 
The midtier is on the same box as arserver 

Thank you 

Pascale Boyer
Analyste Remedy Expert
Vidéotron Technologie Inc
Développement produits affaires & service corporatifs
300, avenue Viger Est - 
5e étage Est
Montréal (Québec) H2X 3W4
Tél.: (514) 380-7841
Courriel: [EMAIL PROTECTED]
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