Hi K.P.,
Try for following changes in *AREA LDAP* form & *Server Information*
form ---->
*
Bind User* -- User Name which you created in Active Directory & have
admin previllages in Active Directory.
*Authontication Chain Mode* -- ARS-AREA
Select Croos-Reference Blank Password.
We tried with *Group Membership* -- Group Container.
Hope this helps...
Regards,
*Mahendra.
Vyom Labs Pvt. Ltd.
An ISO 20000 certified company.
Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL
Web : www.vyomlabs.com
*Kevin Pulsen wrote:
Hello all,
I'm trying to config the AREA LDAP form for Active Directory
authentication, when a user login into the Remedy client.
I have followed the documentation from the integrating 7.10 guide and
have the following values set in my AREA LDAP form -
Host Name* - tcdc1.testco.com
User Base* - dc=testco,dc=com
Port Number - 389
User Search Filter* - cn=$\USER$
Bind User - testco\NETWORKOPS\Admins\Support Desk\tuser1
Group Membership - None
Bind Password - ************* (no it's not really *'s)
Use Secure Socket Layer - No
Chase Referral - No
I have the EA RPC set to 390695 and Authentication Chain Mode set to
ARS -AREA -OS
When I attempt to login as a predefined user (with an existing Remedy
ID setup, no password) It fails and gives the following error in the
arplugin.log -
<ARSYS.AREA.LDAP> <SEVERE> Bind: Invalid credentials (LDAPERR Code 49)
80090308: LdapErr:
What am I missing for the AREA LDAP config?
Please help...
Thanks.... Kevin P.
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