MS SQL Server 2k5
Windows Server 2k3
ARSystem 7.1
Client 7.1
Admin 7.1
Java 1.6
Tomcat 5.5.23

I made a change to an active link today, tested it, and it failed the test. I 
went back and verified everything was good, but what I changed (a new set 
fields) wasn't getting picked up by my client. I did the regular, log out/back 
in with my client tool, still it didn't work. I rebooted my PC, still no luck. 
Added a Message that said HI that ran in the same active link, but on a sooner 
action, and the message didn't pop up.

Then I cycled arserver, tried again, still not working. So I cycled SQL server, 
still no luck. I rebooted the server, still my changes were not being picked 
up. Then I went in and disabled the active link, and tested, the other actions 
were still firing, even though the AL was disabled. I went back to the object 
(button on a vertical navigation bar) that was firing the AL to verify that it 
had no other ALs that it fired, and it didn't, just the one. So I went in and 
removed the message, changed the AL to fire on an EO of 5, created a new AL 
that said Hi as the message, retested, nothing, it was still doing what it did 
this morning before I had made any changes.

Logged out of/back in to remedy on my client tool, still no luck.

I did notice in the event viewer under Applications logs, that whenever I 
rebooted my server, I received the following four errors:

MSSQLSERVER:

10:29:23                  Could not find database ID 2, name 'tempdb'. The 
database may be offline. Wait a few minutes and try again.
10:29:23                 Could not find database ID 2, name 'tempdb'. The 
database may be offline. Wait a few minutes and try again.



AR System Monitor:

10:29:22                 390600 : Failure during SQL operation to the database 
(ARERR 552)
10:29:22                  Cannot open database "ARSystem" requested by the 
login. The login failed. (SQL Server 4060)

It picked up the changes I did this morning to my form, I added a few display 
only fields to a view form, however, since then, no active link changes are 
being picked up by the server, even after cycling the server.

Does anyone have any idea of where I should look?

Thanks,

Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company


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