Is it safe to assume that you have performed the necessary configuration of the CAI plugin for the Requester Console that is a post installation task for ITSM 7?
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ <http://itsm.unt.edu/> From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Benedetto Cantatore Sent: Thursday, May 29, 2008 8:47 AM To: arslist@ARSLIST.ORG Subject: ARERR [8755] The specified plug-in does not exist. : REMEDY.ARF.CAI ** I'm getting "ARERR [8755] The specified plug-in does not exist. : REMEDY.ARF.CAI" when trying to submit request through the requestor console. Searching through old posts I see that for others the problem was a missing libcaieventcmd.so I'm looking for this file, can someone tell me where I can find it? Looking at the patch 6 install directoy I see every version of that file except one for windows. Any help appreciated. OS Win Server 2003 ARServer 7.0.1 patch 6 ITSM 7.0.3 patch 6 Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
