ARS 6.3 patch 24 
Admin 6.3 patch 24
Dell Optiplex GX260

I AM able to access notification and Templete on both monitors.  Primary
monitor is Dell Ultrasharp and secondary is an old Optiquest.  Using 2
video cards vs 1 video with dual output.   

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J
Sent: Monday, June 02, 2008 9:30 AM
To: arslist@ARSLIST.ORG
Subject: Admin tool anomaly with two monitors.

Hello Listers,

ARS 6.3 Patch 014
ARS Admin tool 6.3 Patch 017

I came across a strange anomaly in the admin tool and I am not sure if
it is a bug or just a HW driver issue.

I have a Dell Laptop (D610) as my primary workstation with the admin
tool loaded. I use a docking station to get access to a second monitor.
It's also a Dell.

The strangeness occurs when I move the Admin tool to the second monitor.
If I have a Notify action in a filter I can not access the Messages or
Templates pages for email notifications.
All I have to do is slide the admin tool back to the primary monitor and
I can select those pages. Of course now I have to remember to do that
and not think that my filter is corrupted.

I can access all of the top pages ( Basic, If Action , Else Action, etc)
from either monitor.

Just wondering if anyone saw this before or if it happens on other HW or
versions.

Thanks in advance,
John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me 
 

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